Impact Learning Systems recently announced the addition of Rachel Miller to the Marketing team.

Miller said she became intrigued by Impact‘s customer service training program because, “We’re all in customer service in some way.” She was also inspired after meeting Impact’s employees who all share a passion for the products and the services they provide.

Impact Learning Systems is a local customer service training company with international clients. Impact helps customers achieve a strong service brand that improves customer loyalty, increases profits, and increases the value of the company. 

“Our business has grown solely through visitors to our website and referrals from satisfied customers," said to Impact’s founder Peggy Carlaw. "Companies are beginning to realize the importance of customer satisfaction and loyalty so it’s time to reach out and let more businesses know we’re here to help." 

Miller’s previous design experience, her ability and willingness to do self-study, and her “can do” attitude make her the perfect candidate for the job.